Find Answers to Your Custom Apparel and Printing Questions

  • What types of items can be embroidered?

    We can embroider a wide variety of items including shirts, hats, jackets, uniforms, bags, towels, and more. If the fabric can handle stitching, we can likely embroider it.

  • How long does it take to complete an embroidery order?

    Turnaround time depends on the size of your order and the complexity of your design. Most small to medium orders are ready within 5–10 business days. We’ll always give you a clear estimate when you place your order.

  • Do you have a minimum order requirement?

    We have low minimums for most of our services and can even handle one-off personalized items. For bulk pricing or large team orders, contact us directly to discuss options and discounts.

  • Can I bring my own clothing or items to be embroidered?

    Yes! We accept customer-supplied garments for embroidery. Just make sure the fabric is suitable for stitching. We’ll review the item and let you know if it’s a good fit.

  • What’s the difference between DTF, DTG, and vinyl printing?

    DTF (Direct to Film) transfers full-color designs onto fabric using a film. DTG (Direct to Garment) prints directly onto fabric like an inkjet printer. Vinyl involves cutting and heat-pressing a design onto fabric. Each method works best for different styles, quantities, and materials — we’ll help you choose the right one.

  • Do you offer design help if I don’t have a logo?

    Yes! We offer basic design support and can help you prepare your artwork for embroidery or printing. If you need a full logo or detailed graphic design, we can recommend local designers we partner with.

Still have questions? Call Big Stitch Embroidery in Tempe, AZ today at (480) 345-6337, and we’ll be happy to help.